Shipping policy

We encourage you to contact Chia Customer Service if you have any questions.

Thank you for your patience & support.

ORDER PROCESSING

In-stock orders placed by noon CT are normally processed and shipped by our warehouse within approximately 5-10 business days from the date the order was placed. PLEASE NOTE WE ARE CURRENTLY EXPERIENCING SOME DELAYS IN SHIPPING DUE TO A SYSTEM UPGRADE. You should receive an order tracking number via email and in your Chia.com account the day after your order is in transit with the carrier.

**Please be aware that any orders placed on or immediately following a release date or during a sale, your item(s) will be delayed and may require up to 48 hours of additional processing time.

The shipping price is a flat rate of $9.99 for Standard Shipping.

• Standard Shipping is 2-10 business days. Business days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays.
• Deliveries are made Monday-Friday.
  
• Chia.com does not currently ship to any international locations.

At this time Chia.com can only ship to the 48 of the 50 continental United States and the District of Columbia. We are unable to ship orders to the states of Hawaii and Alaska and any US Territories such as Guam, Puerto Rico or the Virgin Islands.

The customer is responsible for providing a correct, complete and safe to ship to shipping address when you place your order. Chia is not able to modify, reroute or cancel orders once placed on Chia.com. Please verify you entered the complete shipping address including the unit number or PO BOX number if applicable and reachable phone number when completing checkout. Chia is not responsible for the package once the carrier has delivered and provided proof of delivery. Please make sure you plan accordingly.

There is a $15 restocking fee for undeliverable or refused orders. If your order is returned to us due to it being undeliverable or refused, your order will be cancelled and refunded your order total minus the $15 restocking fee. If your order is under $15, a refund will not be issued.

U.S. Shipping Rates

Shipping Method	Shipping Cost
Standard* 5-10 Business Days	Flat Rate $9.99

 

*Please note that Standard packages are transferred to USPS to complete final delivery. If USPS does not deliver to your physical address, please use your PO BOX address when placing your order.